Welcome to Blancs.com.au (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect personal information in various ways, including when you:

• Visit our website and browse our products

• Make a purchase or sign up for an account

• Subscribe to our newsletter or marketing communications

• Contact our customer service team

• Interact with us via social media or promotions

The types of information we may collect include:

• Personal Identifiable Information (PII): Name, email address, phone number, shipping and billing address

• Payment Information: Credit card details (processed securely via third-party payment gateways)

• Browsing Data: IP address, device type, browser information, and cookies

• Social Media Information: If you engage with our brand via social media platforms

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders

• Communicate with you about your purchases and customer service inquiries

• Send marketing emails and promotions (if you opt-in)

• Improve our website experience and personalize content

• Analyze trends, monitor website performance, and prevent fraud

• Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Third-Party Service Providers: Such as payment processors, shipping companies, and email marketing platforms

• Legal Authorities: If required by law or to protect our rights

• Business Transfers: If we sell or merge with another company

All third parties handling your data must comply with privacy laws and maintain strict security.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. These may include:

• Essential cookies (for site functionality)

• Analytics cookies (Google Analytics, etc.)

• Advertising cookies (Facebook Pixel, Google Ads)

You can manage or disable cookies via your browser settings.

5. Security of Your Information

We take reasonable steps to protect your data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data

• Opt-out of marketing emails (unsubscribe link in emails)

• Restrict processing of your data

• Request data portability

To exercise any of these rights, contact us at [insert contact email].

7. International Data Transfers

If you are outside Australia, your data may be transferred to servers in Australia or other regions where our service providers are located. We ensure that such transfers comply with applicable laws.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates may be communicated via email.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: [insert email]

• Address: [insert business address]

By using our website, you agree to the terms of this Privacy Policy.